Service Delivery Specialist (SDS) – Event @ Ogilvy

Anunt valabil pana la data de 2021-09-24
Companie: Ogilvy&Mather
Specializare: Digital, Content, BTL, E-mail Marketing, Marketing
Tip job: Full Time
Nivel: Middle

Qualification Required:
Bachelor's degree (Computer Science / Information Systems preferred), or equivalent experience.

Roles and Responsibilities:

  • Work on UI based platforms to set-up digital events, basis the event specifications received from requester.
  • Self-review the output and share for review/approval. Make sure the deliverable is as per the defined quality standards.
  • Adherence to all the required processes, checklist and service levels
  • Communication with internal/external stakeholder for campaigns
  • Flag any risks to the supervisor if needed or identified during the course of operations
  • Accountability for resolving client issues and escalating to the appropriate person to the point of resolution.

 

Must Have Skills

  • Proficiency on any online event platform i.e. ON24, Certain, Cvent etc.
  • Proficient in designing/ developing email Campaigns, Events and Nurture Campaigns
  • Quick learner and self-starter
  • Analytical bent of mind and logical reasoning
  • Awareness of HTML/CSS

 

Good to Have Skills

  • Marketing Automation Platform
  • Experience in a marketing campaign management role (Customer Relationship Programs, Digital marketing tools and systems, Email Execution, Campaign Analytics)
  • Knowledge of lead scoring/ Lead Life Cycle
  • Understanding of campaign management life cycle and execution process flow.
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