Account Manager @ Rainbow Idea

Anunt valabil pana la data de 2021-11-12
Companie: Rainbow Idea
Specializare: Marketing, Digital, Account
Tip job: Full Time
Nivel: Middle

THE RAINBOWIDEA is an experienced Global Marketing Solutions Integrator working mostly for international brands.

We’re looking for a talented Account Manager (problem-solver in disguise) with minimum 4 years experience in a marketing or advertising agency.

 

JOB SUMMARY:

  • The main responsibility of the Account Manager is to establish and maintain the relationship between the client and RAINBOWIDEA through many areas of the account (creative & strategy briefing, production materials, event organization, etc).
  • Managing the national or international accounts through a consistent presence at the various customer locations, and meeting with vendor partners to be current with offerings.

 

ESSENTIAL FUNCTIONS:

  • Assumes full responsibility for assigned customer accounts
  • Independently performs the functions of an Account Manager
  • Confers with customers to verify service satisfaction. Empowered to resolve customer complaints or other concerns
  • Uses independent judgment to develop specs, compute and quote customer specific pricing, orders for new and current client needs
  • Confers with other company personnel to convey client’s needs and monitors the progress of meeting such needs. Investigates potential new vendors, and adheres to RAINBOWIDEA’s preferred vendor list
  • Up-to-date knowledge of new products, services or decoration techniques within our preferred partner network is necessary.
  • Must have a proven track record for clearing up discrepancies in a timely manner, keeping the open order report clean, consistently calls on client to maintain a proactive and productive workflow.

 

QUALIFICATIONS AND SKILLS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and or ability required.

  • In-depth knowledge of our company, our products and services and our industry; as well as a thorough understanding of, and proven ability to implement customer service skills and techniques (able to ask probing question, listen, overcome objections, resolve problems, etc.)
  • Knowledge of promotional products
  • Problem-solver
  • Prior program management experience
  • Proficient using Windows, Microsoft Office, and Outlook
  • Competent in math
  • Must be a great communicator and possess wonderful phone skills, people skills and be a good listener
  • Be organized and detail oriented
  • People-oriented
  • Have an inquiring mind
  • Competitive in nature
  • Enthusiastic, optimistic, and have a positive attitude
  • Must possess the ability to identify needs and present alternative options to meet those needs.
  • Must be able to identify client needs and recommend appropriate products and services
  • Must be able to meet deadlines
  • Must be able to travel when needed.
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