Account Director @ OLIVER

Anunt valabil pana la data de 2022-02-24
Companie: OLIVER Agency
Specializare: Account, Digital, E-Commerce, Marketing
Tip job: Full Time
Nivel: Senior


Reporting to the Global Program Director, the Account Director oversees the team of 9 onsite members, including Lead Creative, Designers, Motion Graphics, Copywriters & Account Managers. With support from both OLIVER’s central HUB (UK) and global production HUBs.



You are someone who likes to work in close collaboration with clients and brands. You are entrepreneurial and relish the opportunity to be a part of something new and dynamic. Working for global brands is a big plus.



You will be part of a regional European hub.



  • Work in true collaboration with the client and be responsible for Brand Guardianship on their projects to ensure that the client experience is as positive as possible
  • Take overall financial control of accounts, including profitability, accuracy of forecasting, late payment, as well as fee negotiation, providing regular and timely reports to the Global Program Director
  • Own the execution of projects, run rates and client satisfaction through catchups with job owners and the weekly account/project management WIP
  • Accountable for the delivery of growth targets for the account
  • Escalation point if the client or internal SLA's and processes are not adhered to, or where there are process gaps. Ensure that these are captured along with a suggestion for improvement, and work with the Global Program Director and relevant department lead to rectify this
  • Negotiate to create win-win compromises with your client on behalf of your team members where needed
  • Identify new business opportunities through relationships, introducing IIG’s & Y&MJ capabilities where appropriate
  • Own the daily team oversight, reviews, 121s, weekly check-ins, as well as execution of campaigns, remastering and adaptation, run rates and client satisfaction through catchups with resources/ job owners and the weekly account management WIP
  • Accountable for the delivery of high-level and detailed campaign plans working with the client to understand how best to deliver, as well as management reports for the account
  • You will be working with our global stakeholders and providing insightful feedback. This role is key for connecting the local team with regional/global OLIVER initiatives
  • You ideally need to come from a background in creative and production with a strong delivery background. You should already understand the process and nuances for delivering high volumes of creative, adaptation and transcreation work
  • A strong passion for health and pharmaceutical brands
  • Ideally a strong background in a retail environment, both online and offline.



  • Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships
  • Excellent account leadership skills with a developed financial and commercial acumen, creative judgment, strategic thinking, talent management, workforce planning and business growth
  • A proven track record of commercial growth across new and existing business
  • First-rate communications skills, with the ability to be articulate in person and in writing and strong presentation skills with an innate rapport build
  • The ability to motivate and engage team members to develop inclusion, high performance, an agile and collaborative culture
  • A clear understanding of all IIG group products and how to utilise this knowledge to the accounts advantage
  • Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service
  • Highly creative with the ability to support idea generation and practically contribute to studio output
  • Proficient in Microsoft Office 365 and other related software
  • 6+ years of relevant experience in:
    o Digital/ Social/ E-commerce
    o Creative
    o Production
    o Print



Lots of agencies say they're different. OLIVER is.

OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions. Established in 2004, our model is now driven by over 2000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming.


We are a company built on our values; we have given you a brief overview below but would love to tell you more.
Be Ambitious – to succeed
Be Imaginative - to push the boundaries of what's possible
Be Inspirational - to do groundbreaking work
Be always learning and listening - to understand
Be Results-focused - to exceed expectations
As an employer, we are committed to ensuring representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

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