Engagement Specialist @ Digital Nation | Recrutat de Gabteo HR

Anunt valabil pana la data de 2022-12-19
Companie: Gabteo
Specializare: Social Media, Marketing, Digital, Creative, Strategie, Video
Tip job: Full Time
Nivel: Middle

Echipa GABTEO HR recruteaza Engagement Specialist pentru Digital Nation.

Main objectives:

  • Offer positive insights to the community
  • Create & implement engagement boosting strategies
  • Offer a different perspective to decision-making process
  • Track & report engagement and educational KPIs
  • Help manage online & offline events.

 

Must-haves:

  • Outgoing, extroverted personality
  • Positive, optimistic attitude
  • Good communication skills (verbal and written)
  • Experience working with people/teams
  • Experience with GSuite, Facebook
  • Experience with photo editing software/content creation (Photoshop, Canva, etc.)

 

Nice to have:

  • Confident, inspire trust
  • Patient
  • Motivated by customer feedback (feed on explorers’ achievements)
  • Familiar with programming and/or marketing
  • Up to date with the latest trends (memes, news, movies, etc.)
  • Creative
  • Psychology background or experience
  • Educational background or experience
  • Analytical thinking
  • Video editing skills or experience with vlogging.

 

How your week might look like:

  • Brainstorm content ideas that boost engagement
  • Find or create relevant, insightful and engaging content for the community and share them with Explorers on Discord or Workplace:
    - Ice breakers | Interesting news or articles
    - Games and challenges
    - Questions or talking points
  • Interact with Explorers on our communication platforms:
    - Answer questions regarding tracks, meetings, platforms or specific procedures such as track transfers or account activation and help solve issues explorers might have
    - Create engagement by identifying valuable discussion points within the community (such as local events, favorite music, career opportunities, trending memes, etc.) using available communication channels
    - Create engagement by highlighting and supporting interesting topics or initiatives from Explorers (ex: someone created an awesome web page design)
    - Support explorer retention by actively seeking needs or wants they might have and offering a viable solution
    - Inform Explorers of ongoing activities, future events/opportunities or about updates such as changes to meetings schedule, etc. via text, voice or video messages
  • Summarize and centralize Explorer feedback to the team
  • Track Explorer capabilities activity (attendance, tasks, grades, badges, etc.) using Excel or other available platforms
  • Share valuable community insights or areas where improvements are needed with the team
  • Contact Explorers via text or phone to find information or send invites to events or initiatives
  • Weekly calls with the team
  • Help organize monthly or bi-weekly events at Hubs:
    - Socialize, encourage or help with info, organize games (set a positive fun/working mood)
    - Find interesting or remarkable projects or talents of explorers
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