Equipment-Based Services

Servicii in care echipamentul joaca un rol important in distributie; de exemplu echpamentele tehnice de informare joaca un rol important in livrarea serviciilor bancare. Vezi People-Based Services (serviciile bazate pe resurse umane).

Services in which machinery or equipment plays a significant role in delivering; for example, automatic telling machines play a significant role in the delivery of banking services. See People-Based Services.