Senior Social Media Expert @ Omniconvert

Omniconvert

Anunt valabil pana la data de 2023-04-26
Companie: Omniconvert
Specializare: Video, Strategie, Social Media, Project Manager, Media, Marketing, Digital, Creative
Tip job: Hybrid (Office & Remote), Full Time
Nivel: Senior

@Omniconvert, we’ve always been innovators, we love technology and premium services. We are now trendsetters for Customer Value Optimization as well as one of the few Romanian companies that export technology.

In the last 9 years, we have helped thousands of websites generate more sales by improving their conversion rates and we have received numerous awards.

There’s a huge gap in the market of eCommerce technologies and services: thousands of mid-sized eCommerce companies lack the means to understand, monitor & delight their best customers, in order to grow their companies.

For decades, the focus has been on customer acquisition, neglecting one of the main trade fundamentals: under-promise, over-deliver.

We’re on a mission to help companies become customer-centric and build a long-term relationship with their customers. We do this by collecting the NPS and helping companies pay more attention to feedback, creating loyalty programs and retention strategies to name just a few.

Also, what we stand for and how we act within Omniconvert is an important part of who we are. Watch here the story about our culture and values. Because HOW we work is more important than WHAT we do.

 

Senior Social Media Expert @ Omniconvert

We are looking for a Sr Social Media Expert to help us reach out to our target audience and spread the word about #CVO.

Share engaging and relevant content on our main Social Media accounts and leveraging tools for insights and align the work with the company’s goals. Ultimately, you should be able to handle our social media presence ensuring high levels of web traffic and user engagement.

Main responsibilities:

  • Design and implement overall social media strategy to align with business goals. Main channels: Linkedin and Youtube; You will keep regular activity also on Facebook, Instagram, Twitter and TikTok.
  • Generates, edits, publishes and shares engaging and original content daily (e.g. original text, photos, videos and news)
  • Works closely with the Content writer, Video producer and Visual Specialist to deliver the right content needed
  • Responds to any comments on Social Media; responds to queries in a timely manner and monitor customer reviews
  • Oversees the social media accounts’ design, description and any updates needed (e.g. Facebook timeline cover, profile pictures, consistent description etc)
  • Community moderator (e.g. CVO Academy)
  • Analyzes engagement data and other KPIs and proposes initiatives to grow the main Social Media channels
  • Perform research on current benchmark trends and audience preferences
  • Identifies trends in customer interactions and implements best practices

 

Experience/ requirements:

  • Previous experience in a similar role minimum 3 years
  • Hands on experience in content management
  • Good understanding of how the algorithm of LinkedIn and Youtube works
  • Ability to deliver creative content (text, image and video) using a variety of tools
  • Good knowledge of Google Analytics
  • Very good analytical skills
  • Excellent communication skills

@Omniconvert, we’ve always been innovators, we love technology and premium services. We are now trendsetters for Customer Value Optimization as well as one of the few Romanian companies that have built and achieved traction with a SaaS product.
In the last 9 years, we have helped thousands of websites generate more sales by improving their conversion rates and we have received numerous awards.
There’s a huge gap in the market of eCommerce technologies and services: thousands of mid-sized eCommerce companies lack the means to understand, monitor & delight their best customers, in order to grow their companies.
For decades, the focus has been on customer acquisition, neglecting one of the main trade fundamentals: under-promise, over-deliver.
We’re on a mission to help companies become customer-centric and build a long-term relationship with their customers. We do this by collecting the NPS and helping companies pay more attention to feedback, creating loyalty programs and retention strategies to name just a few.
Also, what we stand for and how we act within Omniconvert is an important part of who we are. Watch here the story about our culture and values. Because HOW we work is as important as WHAT we do.

Aplica la acest job

Branded

Related