Anunt valabil pana la data de 2024-06-23
Companie: OTOTO
Specializare: Trade, Strategie, Project Manager, Marketing, Customer Experience
Tip job: Full Time
Nivel: Middle

We are looking for a Shop Manager to join the team and support OTOTO development as a platform for beautiful, independent brands, as well as its mission to inspire and facilitate every day steps towards a more sustainable and mindful lifestyle.

The Shop Manager is responsible for operating the store, for the constant improvement of customer experience, team efficiency and business performance.


What you’ll do

  • Manage the store to deliver business objectives and implement OTOTO concept.
  • Constantly evaluate the performance of the store from customer point of view.
  • Proactively look for opportunities and solutions for business growth and better store performance.
  • Draw conclusions from the business reports received and from insights in store. Plan actions for success.
  • Have a relevant presence in store, among customers, always looking for insights.
  • Fulfil store duties at least once day per week and one weekend per month in-store.
  • Implement the guidelines for merchandising, pricing and in-store communication.
  • Ensure a top-notch look and feel of the store.
  • Ensure the optimal level of stock and an accurate goods receipt.
  • Oversee the daily operations. Ensure the functioning of the store, find solutions or fill-in when needed.
  • Manage and develop the team.
  • Maintain the OTOTO culture.
  • Take any decision with the customer & company in mind.
  • Act as a host for the customers and the community and an ambassador for OTOTO and for our brands.
  • Feel and act as responsible for the actions of the team, according to work ethics, hospitality and OTOTO principles.


What you bring

  • Management experience, ideally in retail or HORECA.
  • Familiarity with sales targets and people management.
  • An entrepreneurial mindset: you think and act as a true owner of the part of the business that you manage.
  • A growth mindset: you constantly look for ways to improve your skills and your performance.
  • An upbeat, can-do, professional, and responsible attitude.
  • A friendly positive attitude towards colleagues and guests.
  • A genuine interest in the wellbeing of the planet and of the people.


What you get

  • An exciting daily work, a wonderful team, good vibe & free coffee, discounts for everything on shelf and a private medical subscription.
  • Access to one of the most beautiful and caring communities around.
  • The chance to meet beautiful sustainable brands and invest your daily time & efforts into growing and bringing them closer to people.
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