Anunt valabil pana la data de 2024-06-23
Companie: OTOTO
Specializare: Trade, Strategie, Project Manager, Marketing, Customer Experience
Tip job: Full Time
Nivel: Middle
We are looking for a Shop Manager to join the team and support OTOTO development as a platform for beautiful, independent brands, as well as its mission to inspire and facilitate every day steps towards a more sustainable and mindful lifestyle.
The Shop Manager is responsible for operating the store, for the constant improvement of customer experience, team efficiency and business performance.
What you’ll do
- Manage the store to deliver business objectives and implement OTOTO concept.
- Constantly evaluate the performance of the store from customer point of view.
- Proactively look for opportunities and solutions for business growth and better store performance.
- Draw conclusions from the business reports received and from insights in store. Plan actions for success.
- Have a relevant presence in store, among customers, always looking for insights.
- Fulfil store duties at least once day per week and one weekend per month in-store.
- Implement the guidelines for merchandising, pricing and in-store communication.
- Ensure a top-notch look and feel of the store.
- Ensure the optimal level of stock and an accurate goods receipt.
- Oversee the daily operations. Ensure the functioning of the store, find solutions or fill-in when needed.
- Manage and develop the team.
- Maintain the OTOTO culture.
- Take any decision with the customer & company in mind.
- Act as a host for the customers and the community and an ambassador for OTOTO and for our brands.
- Feel and act as responsible for the actions of the team, according to work ethics, hospitality and OTOTO principles.
What you bring
- Management experience, ideally in retail or HORECA.
- Familiarity with sales targets and people management.
- An entrepreneurial mindset: you think and act as a true owner of the part of the business that you manage.
- A growth mindset: you constantly look for ways to improve your skills and your performance.
- An upbeat, can-do, professional, and responsible attitude.
- A friendly positive attitude towards colleagues and guests.
- A genuine interest in the wellbeing of the planet and of the people.
What you get
- An exciting daily work, a wonderful team, good vibe & free coffee, discounts for everything on shelf and a private medical subscription.
- Access to one of the most beautiful and caring communities around.
- The chance to meet beautiful sustainable brands and invest your daily time & efforts into growing and bringing them closer to people.